We would also like to take this opportunity to inform all of our guests of our new cancellation policy.
Your appointments are very important to the team members of Pure Concept Hair & Boutique, it is reserved especially for you, we understand that sometimes schedules adjustments are necessary; therefore, we respectfully request at least 24 hours notice for cancellations.
STRICT AND ENFORCED 24 HOUR CANCELLATION POLICY!
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services.
Appointment Cancellations/No Shows – 24 hour notice is required for appointment cancellations. Three “no shows” (i.e. missed) and/or cancelled appointments will require pre-payment for future bookings.
Wedding Parties/Specialty Occasion – A deposit is required to reserve appointment booking date, which will be applied to appointment services rendered. Cancellations and/or changes to services (requested at time of booking) made within 72 hours of appointment will result in a charge of 50% of original services booked.
If you have any questions regarding our new cancellation policy, please feel free to contact us directly.